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Case studies (Public sector)

Featured / Business to government engagement solution at Department of Infrastructure

Intelledox digitalized the process for applying for coastal trading licences using smart forms and integration with SharePoint and Microsoft Dynamics CRM. Solution highlights: Integration with Microsoft Dynamics CRM, SharePoint and HP TRIM (coming soon) Smart forms for capturing and transforming

A dynamic smart form and CRM solution for federal government

Intelledox worked with this Australian federal government agency to streamline a complex online application process that was expensive to maintain, difficult to edit and required information collected to be manually-actioned by agency employees. Intelledox implemented a dynamic smart form and

Intelledox digitalizes vehicle import applications at Department of Infrastructure

Intelledox implemented a smart web form solution to streamline the vehicle import application process and minimize the need for requesting additional information after users have lodged applications.

Citizen correspondence automated for New Zealand Transport Agency

Intelledox worked with the New Zealand Transport Agency to automate its generation of licence suspension letters and other citizen correspondence.  This solution features smart forms, document automation and integration with the agency's mail house provider.

Intelledox solution helps keep planes safe at CASA

Using Intelledox, Australian federal government agency Civil Aviation Safety Authority reduced costs of document generation and smart web form design/management. Intelledox provided CASA with a document assembly solution that transformed its document-centric processes, delivering a speed of execution and ability

Smart forms and workflow enhance collaborative work at IP Australia

Intelledox delivered a smart form and workflow solution to streamline business processes, improve document quality and security and support the re-use of citation data for multiple forms.

Department of Veterans’ Affairs standardizes automated correspondence

Australia's Department of Veterans' Affairs implemented Infiniti by Intelledox to standardize the technology, reporting and management platform across all business units requiring automated correspondence. By leveraging existing technology investments, Infiniti has driven down operational costs, delivered increased efficiency, reduced compliance risk

Document creation time slashed by 90 per cent at ACTPLA

Intelledox turned around document productivity losses at the ACT Planning and Land Authority. The ACT Planning and Land Authority receives about 5,500 development applications annually and the assessment process is heavily dependent on document creation. ACTPLA had previously used business
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